The taxman's new front desk

HMRC has agreed up to £2 billion with Salesforce for AI agents to triage taxpayers' queries. The data will stay in Britain. Nobody has said whose law can reach it.

On Thursday 15 October, at a press roundtable at ExCeL London, a journalist from The Stack asked Salesforce about sovereignty. That day the company had announced a 15-year agreement with HM Revenue &…